Privacy Policy

M/S LexCall respects your privacy and is committed to protecting personal data in accordance with applicable law. This Privacy Policy explains what personal data we collect, why we collect it, how we use and store it, with whom we share it, and the rights you have in relation to your personal data.

LexCall collects personal information necessary to provide the platform and services, including name, contact details, identity and verification documents, professional verification documents, and documents uploaded by users in connection with legal matters. We also collect device and usage information to operate and improve the platform. Payment card data and full banking credentials are not stored by LexCall; payment processing for platform fees or professional fees is handled through authorized third- party payment processors.

We process personal data for specified, lawful purposes including account creation and management, identity and professional verification, providing and improving platform features, facilitating connections and service delivery, handling payments and billing, preventing fraud and abuse, and complying with legal obligations. LexCall stores uploaded documents and personal data on secure servers and may engage authorized third-party processors for hosting, storage, analytics and payment facilitation. Such processors are selected with care and contractually required to maintain appropriate security measures and to process data only on LexCall’s instructions.

Information uploaded to the platform will be shared with the Independent Legal Professional selected by the user and, where necessary, with authorized service partners to enable fulfilment of services. LexCall does not sell personal data to third parties. LexCall may disclose personal data in response to lawful requests by public authorities, to comply with legal obligations, or to protect the rights, property or safety of LexCall or others.

Users have rights in respect of their personal data, including the right to access, correct, restrict processing of, or request deletion of personal data, subject to legal limitations and retention obligations. Requests should be submitted through the contact details below and will be processed in accordance with applicable law. LexCall implements technical and organizational measures designed to protect personal data from unauthorized access, loss or misuse; however, no system can be guaranteed entirely secure and LexCall will notify affected users and authorities as required by applicable law in the event of a data breach.

By using the platform, users consent to LexCall’s collection and processing of their personal data in accordance with this Privacy Policy and any specific consents provided at the point of collection. For privacy queries or to exercise data subject rights, please contact LexCall at the contact information displayed on the website.